My RYOBI Lithium battery didn't work this weekend. I believe I only had it about one y...

GetHuman-doylemb's customer service issue with Ryobi from June 2018

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The issue in GetHuman-doylemb's own words
My RYOBI Lithium battery didn't work this weekend. I believe I only had it about one year? I went to Home Depot and bought another. Tried everything to charge it -- however it would not charge. Can I send it in for a Warranty replacement? The ID * is: CS*****D******
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Ryobi

Customer service issue
Reported by GetHuman-doylemb
Jun 4th, 2018 - 4 mons ago
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Seen by 9 customers so far
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Timeline
GetHuman-doylemb started working on this issue
Jun 4th 3:33pm
GetHuman-doylemb indicated the issue is not fixed yet.
Jun 4th 5:36pm
GetHuman-doylemb confirmed the issue is fixed. Hooray!
Jun 7th 5:35pm