I had received an email to inform me my compensation has been granted ref ID ***** on t...

GetHuman-carrolth's Other Complaint issue with Ryanair from May 2019

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The issue in GetHuman-carrolth's own words
I had received an email to inform me my compensation has been granted ref ID ***** on the aviation dashboard in ** days. The ** days have passed now and the money has not been paid. My flight was on **July Toulouse to Stansted was cancelled FR*** was cancelled. I am disgusted with the customer service as I have tried to phone * times when I have spoken to the advisers the calls were ended by being cut off the length of time waiting on the phone had made me go over my quoted data on my phone. I am just frustrated that it’s been a nightmare to deal with it. That’s why this time I have resulted to emailing you. I have tried emailing several times to say I have not been paid and also the adviser has put Mr Carrol Thomas-Rhoden when I am clearly Miss Carrol Thomas-Rhoden, I have already given my bank details and still no money still no response to my emails it is atrocious.

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Ryanair

Other Complaint issue
Reported by GetHuman-carrolth
May 19th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 7340 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman-carrolth started working on this issue
May 19th, 2019 7:46pm
GetHuman-carrolth indicated the issue is not fixed yet.
May 20th, 2019 11:37am
GetHuman-carrolth indicated the issue is not fixed yet.
May 20th, 2019 11:49am