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The issue in GetHuman2318983's own words
On our booking (ITLCRF, from Budapest to Amman and back, **.**-**.**.) a man died before, and we applied for refund. *We got the money, but now, an other man on the same flight reservation number (ITLCRF) has serious illness. I applied for his money back as well, (his Name is Gyula Weinreich) but the website writes that we had a modification before, so now it is not possible anymore. *We have also more problems with costumers on the same flight reservation code. Could you help me to get his money back? I have the proof of serious illness of the costumer as well.
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