Dear RyanAir**I purchased a Gift Voucher for friends of mine (A Gift Voucher for Angela...

GetHuman2036604's customer service issue with Ryanair from January 2019

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The issue in GetHuman2036604's own words
Dear RyanAir**I purchased a Gift Voucher for friends of mine (A Gift Voucher for Angela and Derek Phelan From:Ryanair Gift Vouchers ******@***.com) on ** March **** at **:**and received confirmation from RyanAir that this had been purchased. The Voucher number is ****************** and valued at **EUR **I received a telephone call from my friend today (** January ****) to let me know that she had tried unsuccessfully to use the Gift Voucher valued at ** euros but got a message to say "This does not correspond with the name".**I would be grateful if you could investigate this as a matter of urgency, as obviously I don't want to have paid ** euros for nothing and let me know why or what reason they have not been able to use this voucher. The voucher expires on ** March **** so I would appreciate a refund or an extension on the expiry date..**I have tried many different routes with Ryanair to try and find out what the problem is in relation to this gift voucher and so far have hear nothing. I would be so grateful if any human being would please contact me. Thank You**Pat McCann
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Ryanair

Customer service issue
Reported by GetHuman2036604
Jan 25th, 2019 - 3 mons ago
I have an issue with Ryanair too
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GetHuman2036604 started working on this issue
Jan 25th 1:03pm