"Refund a Tax"**confirmation number: LT*QXF*Dear Ladies and Gentlemen,***before departu...

GetHuman-i_litins's customer service issue with Ryanair from October 2018

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The issue in GetHuman-i_litins's own words
"Refund a Tax"**confirmation number: LT*QXF*Dear Ladies and Gentlemen,***before departure to Palma on **.** we could not check in the children ** and ** years old online. At FRA International, the employees of RYANAIR easily solved the problem and left a message for the staff on Palma so that we would not pay any tax. On Palma we were told that there is no message and that we have to pay the tax. After landing in Frankfurt, we are to the switch of RYANAIR to ask, the employee confirmed that the message left in the system and is also clearly visible.**We would be very happy if we got the money back.
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Ryanair

Customer service issue
Reported by GetHuman-i_litins
Oct 16th, 2018 - 2 mons ago
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GetHuman-i_litins started working on this issue
Oct 16th 2:20pm