I booked two tickets on a Ryanair flight via a company called eSky.com. I then read som...

GetHuman-kawaug's customer service issue with Ryanair from October 2018

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I booked two tickets on a Ryanair flight via a company called eSky.com. I then read some alarming comments about that company and didn't want to risk possibly missing our cruise of a lifetime so I booked ANOTHER pair of tickets directly with Ryanair. I do not expect any refund but I want to cancel the first set of tickets to avoid any possibility of confusion at the airport. I have tried to explain to Ryanair but am getting nowhere. Latest response was that we will simply be counted as a 'no show', but we WON'T be a no-show as we WILL be presenting our passports at the airport but won't be checked in for one of the bookings but will be checked in for the other! I envisage confusion, delays, having to explain it all again. Surely it has to be possible to simply cancel a flight. As I said, I know that there is no refund.
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Ryanair

Customer service issue
Reported by GetHuman-kawaug
Oct 12th, 2018 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 3963 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman-kawaug started working on this issue
Oct 12th, 2018 4:57pm
GetHuman-kawaug indicated the issue is not fixed yet.
Oct 12th, 2018 4:58pm

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