I flew from Knock to Bristol on flight FR**** on Sunday ** September. We were a few mi...

GetHuman1168177's customer service issue with Ryanair from September 2018

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If you've travelled on multiple airlines, the airline that takes you to your destination is always responsible for retrieving your bag, even if you departed on a different airline.
The issue in GetHuman1168177's own words
I flew from Knock to Bristol on flight FR**** on Sunday ** September. We were a few minutes late. **The baggage finally came through at **.**. I stood waiting for my case for * hour and ** minutes. **I am ** years old and have recently had open heart surgery. it was difficult for me to stand for this length of time. This experience*will be injurious to Ryanair's reputation, judging by the reaction of some of my fellow passengers. They found the wait unacceptable. **We received no information about this delay until apologies, with no explanation were given after about ** minutes. **There were a few chairs but all occupied.
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Ryanair

Customer service issue
Reported by GetHuman1168177
Sep 19th, 2018 - 6 mons ago
I have an issue with Ryanair too
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Seen by 2 customers so far
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Timeline
GetHuman1168177 started working on this issue
Sep 19th, 2018 10:00pm