Before contacting them, items GetHuman1168177 may need:
Name on booking, 6 Character booking reference, and Email address used for booking
Tip from another customer
If you've travelled on multiple airlines, the airline that takes you to your destination is always responsible for retrieving your bag, even if you departed on a different airline.
The issue in GetHuman1168177's own words
I flew from Knock to Bristol on flight FR**** on Sunday ** September. We were a few minutes late. **The baggage finally came through at **.**. I stood waiting for my case for * hour and ** minutes. **I am ** years old and have recently had open heart surgery. it was difficult for me to stand for this length of time. This experience*will be injurious to Ryanair's reputation, judging by the reaction of some of my fellow passengers. They found the wait unacceptable. **We received no information about this delay until apologies, with no explanation were given after about ** minutes. **There were a few chairs but all occupied.
GetHuman1168177 did not yet indicate what Ryanair should do to make this right.
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