I booked flights to Sofia from Birmingham for September **nd and i paid (evidence on ba...
GetHuman-lrrntown's customer service issue with Ryanair from August 2018
Help with my Ryanair issue
The issue in GetHuman-lrrntown's own words
I booked flights to Sofia from Birmingham for September **nd and i paid (evidence on bank statement). But still have not received itinerary via email and I want to check in online but lost my booking reference number so can't check in. I have done chat online and phoned customer services to get booking ref number - answering machine said will get back to us as soon as they can but now ** hours and no call. I have tried online forms but failed. It's under Roger Townsend.
GetHuman-lrrntown did not yet indicate what Ryanair should do to make this right.
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How GetHuman-lrrntown fixed the problem
Chat online lady was no help, after half hour of waiting for responses she told me to phone Ryanair which I did to Customer services but they said they would phone back. ** hours later still no call from them so tried Post booking enquiries, after ** mins waiting i finally spoke to someone and got my booking number.
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