Flight VZ*NZ **.*.-*.*.***Volker and Rosmarie Kroetenheerdt**Hello, we are regular cust...

GetHuman-volkerkr's customer service issue with Ryanair from July 2018

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The issue in GetHuman-volkerkr's own words
Flight VZ*NZ **.*.-*.*.***Volker and Rosmarie Kroetenheerdt**Hello, we are regular customers on your flights Cologne or Memmingen to Faro. We also have booked this flight **.*-*.*.**. Unfortunately we have a mentally handicapped daughter living in a home nearby. She presently gives us enormous difficulties, and we will not be able to fly in * weeks time.* Our Question is whether you as a matter of courtesy once allow us to cancel our flights with costs refunded? *Thank you,*Volker Kroetenheerdt
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Ryanair

Customer service issue
Reported by GetHuman-volkerkr
Jul 27th, 2018 - 10 mons ago
I have an issue with Ryanair too
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Seen by 6 customers so far
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Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman-volkerkr started working on this issue
Jul 27th, 2018 2:45pm
GetHuman-volkerkr indicated the issue is not fixed yet.
Jul 27th, 2018 3:46pm
GetHuman-volkerkr indicated the issue is not fixed yet.
Jul 27th, 2018 3:47pm
GetHuman-volkerkr indicated the issue is not fixed yet.
Jul 28th, 2018 3:45pm
GetHuman-volkerkr indicated the issue is not fixed yet.
Jul 28th, 2018 3:46pm
GetHuman-volkerkr indicated the issue is not fixed yet.
Jul 28th, 2018 3:46pm
GetHuman-volkerkr indicated the issue is not fixed yet.
Jul 28th, 2018 4:01pm