Flight VZ*NZ **.*.-*.*.***Volker and Rosmarie Kroetenheerdt**Hello, we are regular customers on your flights Cologne or Memmingen to Faro. We also have booked this flight **.*-*.*.**. Unfortunately we have a mentally handicapped daughter living in a home nearby. She presently gives us enormous difficulties, and we will not be able to fly in * weeks time.* Our Question is whether you as a matter of courtesy once allow us to cancel our flights with costs refunded? *Thank you,*Volker Kroetenheerdt
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