My RyanAir flight La Rochelle to London was cancelled May ** owing to a strike. RyanAir...

GetHuman-isabelgo's customer service issue with Ryanair from May 2018

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The issue in GetHuman-isabelgo's own words
My RyanAir flight La Rochelle to London was cancelled May ** owing to a strike. RyanAir's website invited passengers to use an online service to rebook the flight . But the service was not working.So I booked myself a ticket home and asked RyanAir to refund the £**.** cost of the ticket. RyanAir refuses to refund me the cost of the new ticket. and is only offering to refund the cost of the cancelled flight which is substantially smaller sum. I consider that RyanAir has ripped me off.
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Ryanair

Customer service issue
Reported by GetHuman-isabelgo
May 25th, 2018 - 6 mons ago
I have an issue with Ryanair too
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Seen by 28 customers so far
Similar issue to 444 others
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Timeline
GetHuman-isabelgo started working on this issue
May 25th 10:25am