I'm aware of delays in delivering mail, but letters and parcels are just not being deli...

GetHuman-leoblond's customer service issue with Royal Mail from May 2020

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The issue in GetHuman-leoblond's own words
I'm aware of delays in delivering mail, but letters and parcels are just not being delivered. I have not received:*- My Gas & Electricity bill. And in mid-May, I was notified by the company via text messaging that they were planning to take action due to missed payment**- Small parcel sent from Greenwich. Other people living in West and North London received the same parcel on ** of May. I didn't receive it.*- Another small parcel, which was posted on ** May. Today, ** May, I have not received it yet.*- Over the last month I have just received no mail, which is highly unusual. I was definitely expecting to receive the three items above, but I believe that other mail is not being delivered. **I wonder what is happening to my undelivered mail. This is neither a delay nor a one-off issue: my mail is being systematically not delivered.

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Royal Mail

Customer service issue
Reported by GetHuman-leoblond
May 27th, 2020 - a year ago
Not resolved
Seen by 17 customers so far
Similar issue to 4805 others
0 customers following this


GetHuman-leoblond started working on this issue
May 27th, 2020 9:51am
GetHuman-leoblond indicated the issue is not fixed yet.
May 29th, 2020 2:34pm

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