I am trying to help my ** yrsold relative. I live ** mls away. There are some boxed flo...
GetHuman4141464's customer service issue with Royal Mail from December 2019
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The issue in GetHuman4141464's own words
I am trying to help my ** yrsold relative. I live ** mls away. There are some boxed flowers for delivery but a fee needs to be paid. No one can collect the parcel from Ripley Derby’s depot. My husband is being released from hospital post surgery and it is impossible for me to get to Ripley. There is none else to help her. I can pay by phone or on delivery. Can the item be delivered, bearing in mind they are perishable. Address is ** Waingroves Ripley DE* *TD name is Bowyer
GetHuman4141464 did not yet indicate what Royal Mail should do to make this right.
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How GetHuman4141464 fixed the problem
Finally got through to customer services after ** min wait. Nice adviser arranged delivery for **th Dec. However an unexpected visitor has since collected the flowers. Can you please cancel the delivery from Ripley Parcel Depot. Derby’s. Thanks for your assistance. Merry Christmas.
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