I have had **$ taken from my account making it negative so when the ** I have for emerg...

GetHuman-lerissas's Complaint issue with Royal Bank of Canada from March 2020

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The issue in GetHuman-lerissas's own words
I have had **$ taken from my account making it negative so when the ** I have for emergency groceries and supplies today is deposited I will be short and unable to get the things I need, I have had this happen a few times due to not completely knowing details of my limits etc, the last time I had asked for help so that this would not happen again, to be told my limits, day that limits reset, etc, and was ignored nobody assisted in booking an appointment to go over my account with an advisor like I had asked, so I am trying to have these fees reversed as with current situations I do need the funds right now for necessities and i understand it is for excess interac but with the covid-** many businesses are asking or only accepting that debit be the source of pay as it is safest

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Royal Bank of Canada

Complaint issue
Reported by GetHuman-lerissas
Mar 26th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 219 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman-lerissas started working on this issue
Mar 26th, 2020 12:28pm
GetHuman-lerissas indicated the issue is not fixed yet.
Mar 26th, 2020 5:38pm
GetHuman-lerissas indicated the issue is not fixed yet.
Mar 26th, 2020 6:20pm
GetHuman-lerissas indicated the issue is not fixed yet.
Mar 27th, 2020 2:38pm

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