An issue regarding the legitimacy of some e-deposits caused the temporary malfunction o...

GetHuman-russlast's customer service issue with Royal Bank of Canada from November 2018

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An issue regarding the legitimacy of some e-deposits caused the temporary malfunction of my RBC online banking. I attended my branch on Fridayand was ultimately advised that my account should be usable shortly. *I still can’t sign in to RBC Online Banking because it says my account info or password is wrong. *I am unable reset my password because the phone number RBC has on file for me is wrong but I I believe I updated it long ago. Even though I was without my online banking for most of ****, that was the result of time management and prioritizing
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Royal Bank of Canada

Customer service issue
Reported by GetHuman-russlast
Nov 26th, 2018 - 10 mons ago
I have an issue with Royal Bank of Canada too
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Seen by 2 customers so far
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GetHuman-russlast started working on this issue
Nov 26th, 2018 3:45am