We have an account but only my husband has a bankingcard,but he has Alzheimer disease,h...

GetHuman-riegeurs's customer service issue with Royal Bank of Canada from July 2018

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The issue in GetHuman-riegeurs's own words
We have an account but only my husband has a bankingcard,but he has Alzheimer disease,he doesn t know his card information anymore.*I never had a card myself but the account is in both our names.My question is ,can you please send me a bankingcard ,that I can acces my account..**My account number is *****-********The card number is **** ** ******** ****The name is C.A.Geurs**My name is Hendrika Vrugteveen Geurs***Our new address is Geeresteinselaan ** A******JA Woudenberg The Netherlands**Our former address was Lamoen ** **Leusden The Netherlands ****CW
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Royal Bank of Canada

Customer service issue
Reported by GetHuman-riegeurs
Jul 23rd, 2018 - 10 mons ago
I have an issue with Royal Bank of Canada too
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Seen by 8 customers so far
Similar issue to 60 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-riegeurs started working on this issue
Jul 23rd, 2018 3:41pm
GetHuman-riegeurs shared this issue with others over email
Jul 23rd, 2018 3:59pm
GetHuman-riegeurs indicated the issue is not fixed yet.
Jul 23rd, 2018 5:12pm
GetHuman-riegeurs indicated the issue is not fixed yet.
Jul 23rd, 2018 5:41pm