I registered and gave money to get my background check and received an email a few days...
GetHuman1221077's customer service issue with Rover.com from September 2018
Help with my Rover.com issue
The issue in GetHuman1221077's own words
I registered and gave money to get my background check and received an email a few days later saying everything was good and my profile was ready. I then received an email that told me Checker needed a form of identification because my birth date was wrong so they needed a copy of my drivers license so which is it? Did it go through like I was told or not? If not I want a full refund credited back to my account immediately or I will take it up with my credit card company to reverse the charges.
GetHuman1221077 did not yet indicate what Rover.com should do to make this right.
I have an issue with Rover.com too
How GetHuman1221077 fixed the problem
We are waiting for GetHuman1221077 to fix the problem and share the solution with the rest of us customers.
Please help with my Rover.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.