Years ago I started RootsMagic on my old computer. I think it was **. I am in the pro...

GetHuman1916264's customer service issue with RootsMagic.com from January 2019

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The issue in GetHuman1916264's own words
Years ago I started RootsMagic on my old computer. I think it was **. I am in the process of having that computer reconnected, but I have forgotten my ID and password. I think my ID was donna-j-peters@ valornet.com. I need to transfer that info to my new computer and start from there. I am ** years old and need some help as I am not too computer knowledgeable when it comes to the electronic workings of the computer. This is a lot to ask of you, but can you help me? If not, I will have to start over. Dreadful thought! Thank you
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RootsMagic.com

Customer service issue
Reported by GetHuman1916264
Jan 7th, 2019 - a mon ago
I have an issue with RootsMagic.com too
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Timeline
GetHuman1916264 started working on this issue
Jan 7th 6:30pm