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RootsMagic.com Customer FAQ

Top Answers & How-to Guides

What is RootsMagic.com's Phone Number?

The question we are asked most often is about how to talk to RootsMagic.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does RootsMagic support DNA tracking and analysis?

Yes, RootsMagic supports DNA tracking and analysis. Our software integrates with major DNA testing companies such as AncestryDNA, FamilyTreeDNA,...
Ask any question you have about RootsMagic.com customer service, get an answer now.
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Importing Data

Can I import data from another genealogy software into RootsMagic?

Yes, you can import data from other genealogy software into RootsMagic. RootsMagic offers a robust import feature that allows you to...
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Features

What features are included in RootsMagic Essentials (free version)?

RootsMagic Essentials, the free version of RootsMagic software, offers a wide range of features to manage and organize your family...
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Compatibility

Is RootsMagic compatible with Mac computers?

Yes, RootsMagic is compatible with Mac computers. RootsMagic offers a Mac version of their software specifically designed to run on...
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Syncing Data

Can I sync my family tree with mobile devices?

Yes, you can sync your family tree with mobile devices using RootsMagic. The RootsMagic app is available for both iOS and Android devices,...
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System Requirements

What are the system requirements for running RootsMagic software?

The system requirements for running RootsMagic software are minimal. It can be installed on Windows 7, 8, 8.1, or 10 operating systems....
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Sharing Family Tree

Can I share my family tree with others using RootsMagic?

Yes, you can easily share your family tree with others using RootsMagic. The software provides various options for collaboration and...
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DNA Support

Does RootsMagic support DNA tracking and analysis?

Yes, RootsMagic supports DNA tracking and analysis. Our software integrates with major DNA testing companies such as AncestryDNA, FamilyTreeDNA,...
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Help me with my RootsMagic.com customer service issue

Ask any question you have about RootsMagic.com customer service. We will do our best to get you answers right away.
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