I am a retired NYC school teacher. I have been wearing your Ellingwood K***** for the l...

GetHuman638215's complaint issue with Rockport.com from April 2018

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The issue in GetHuman638215's own words
I am a retired NYC school teacher. I have been wearing your Ellingwood K***** for the last twenty years, black and brown. I really love the the comfort and the quality of the shoes. I wear a *.*W. For the last year and a half that shoe size is too tight and the extra wide is too big. Miguel, manager from store ***** told me that the shoes have been adjusted but fortunately he had two pairs of the old stock which I purchased. My concern is that I won’t in the future find shoes at your stores that fit me. I am sure that I am not the only person experiencing this problem. Please, try to accommodate those loyal customers that have been buying shoes from stores for manny years. Thank you for reading my email!
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Rockport.com

complaint issue
Reported by GetHuman638215
Apr 28th, 2018 - 5 mons ago
I have an issue with Rockport.com too
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Seen by 1 customer so far
Similar issue to 8 others
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Timeline
GetHuman638215 started working on this issue
Apr 28th 7:55pm
GetHuman638215 shared this issue with friends on Facebook
Apr 28th 7:56pm