HELP

GetHuman-jmbaza's customer service issue with Rockauto from October 2019

Help with my Rockauto issue
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Description of the part, Make and model of car, and Year of car
The issue in GetHuman-jmbaza's own words
REPLACE BAD GRILLE SEE ABOVE ... I ordered a new grille for my **** Dakota chrome. I received it however the chrome was bad. That was order * *********. I ordered a warranty replacement for it on order * *********. I received this grille inspected it and noticed a small crack in the right hand outer mounting tab I felt it was okay to use and installed it and returned the original grille. Two days later I found that the crack had given way and the grille became loose on that side. I wish to reorder another warranty grille but your website is not allowing me to. Please respond to this as I have been trying to resolve it for weeks now. My email is *****@***.com or phone me at *-***-***-****. I have tried all the get human things please help
I TRIED TO MAKEIT WORK BUT IT WOULD NOT
REPLACED PLEASE
* MONTHS SPENT OVER ****.**$
INSTALLED HOPING CRACK WAS NOT SEVERE BUT IT CONTINUED UNTIL FAILURE THREE DAYS LATER
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Rockauto

WARRANTY
Customer service issue
Reported by GetHuman-jmbaza
Oct 27th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 24299 others
0 customers following this

Timeline

GetHuman-jmbaza started working on this issue
Oct 27th, 2019 6:47pm
GetHuman-jmbaza indicated the issue is not fixed yet.
Oct 28th, 2019 5:41pm
GetHuman-jmbaza indicated the issue is not fixed yet.
Oct 28th, 2019 5:46pm

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