I purchased a grille for my **** Dakota chrome the first one on September **th which I...
GetHuman3838125's Exchange an Item issue with Rockauto from October 2019
Help with my Rockauto issue
First: share to improve GetHuman3838125's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3838125 may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman3838125's own words
I purchased a grille for my **** Dakota chrome the first one on September **th which I received and installed upon installation I notice the chrome was bad . I ordered a warranty replacement on October * which I received and returned the first on upon inspection of the replacement I noticed the rh outer mounting tab had a crack . it was a slight crack and since I had sent the other grille back already I chose to install this one hoping it would hold up . it did not and the grille popped loose two days later right at that tab..... I want to get a second replacement but your return site wont let me . the order *s are ********* and *nd ********* this was the warranty part order but as I stated it was defective also .. please respond to my email at *****@***.com thankyou
GetHuman3838125 did not yet indicate what Rockauto should do to make this right.
I have an issue with Rockauto too
How GetHuman3838125 fixed the problem
We are waiting for GetHuman3838125 to fix the problem and share the solution with the rest of us customers.
Please help with my Rockauto issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Rockauto customer problems.
Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!