I purchased a grille for my **** Dakota chrome the first one on September **th which I...

GetHuman3838125's Exchange an Item issue with Rockauto from October 2019

Help with my Rockauto issue
First: share to improve GetHuman3838125's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3838125 may need:
Description of the part, Make and model of car, and Year of car
The issue in GetHuman3838125's own words
I purchased a grille for my **** Dakota chrome the first one on September **th which I received and installed upon installation I notice the chrome was bad . I ordered a warranty replacement on October * which I received and returned the first on upon inspection of the replacement I noticed the rh outer mounting tab had a crack . it was a slight crack and since I had sent the other grille back already I chose to install this one hoping it would hold up . it did not and the grille popped loose two days later right at that tab..... I want to get a second replacement but your return site wont let me . the order *s are ********* and *nd ********* this was the warranty part order but as I stated it was defective also .. please respond to my email at *****@***.com thankyou

GetHuman3838125 did not yet indicate what Rockauto should do to make this right.

How GetHuman3838125 fixed the problem

We are waiting for GetHuman3838125 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Rockauto's attention and get better help faster. Tap below to get started.
Having Rockauto issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Rockauto

Exchange an Item issue
Reported by GetHuman3838125
Oct 27th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 24297 others
0 customers following this

Timeline

GetHuman3838125 started working on this issue
Oct 27th, 2019 6:19pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies