I received the wrong parts in my order . The issue is that the order, number...

GetHuman2170224's customer service issue with Rockauto from February 2019

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The issue in GetHuman2170224's own words
I received the wrong parts in my order . The issue is that the order, number ********, return expired May ** ,****. I assumed the order was correct and just recently opened the box and realized they were the wrong rotors. I specified **** Boxster *.*L (the S model) I received base model rotors. I purchased them as spares for the **** track season and thus did not open them This issue was caused by your software. I would like to return them and get a credit on my account for a future purchase. Thanks for your attention with this matter I look forward to your reply. Thanks, Kevin S Marcus

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Rockauto

Customer service issue
Reported by GetHuman2170224
Feb 9th, 2019 - 2 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 11073 others
0 customers following this

Timeline

GetHuman2170224 started working on this issue
Feb 9th, 2019 4:39pm