I ordered a cv shaft for right rear of my **** Toyota rav*(part*sa to-**** made by surt...

GetHuman1692756's customer service issue with Rockauto from December 2018

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The issue in GetHuman1692756's own words
I ordered a cv shaft for right rear of my **** Toyota rav*(part*sa to-**** made by surtrack*trakmotive) The said part definetly appears to be a front cv shaft!So I had to return it and order the right cv shaft (part*******,made by cardone)this shaft is **inches long as a REAR cv shaft should be!maybe they ought to take a look at the online catalog and make the adjustment,so this doesn't happen to the next guy.I do not feel I should of had to pay for over night shipping at $** just because of the mistake,and the fact that I need my vehicle now to get to work?I did order another shaft from rock auto,but I could have just said the **** with them and made this and all future purchases from another company,but im hoping for remaining loyal this will be taken care of properly!
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Rockauto

Customer service issue
Reported by GetHuman1692756
Dec 5th, 2018 - a mon ago
I have an issue with Rockauto too
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GetHuman1692756 started working on this issue
Dec 5th, 2018 3:17am