I too have changed my cell phone number but have no way to change it in Roboform. When...

GetHuman2607810's customer service issue with Roboform from March 2019

Help with my Roboform issue
The issue in GetHuman2607810's own words
I too have changed my cell phone number but have no way to change it in Roboform. When i log in to the support webpage, Roboform sends a verification to the OLD cell number. I have tried calling RoboForm HQ but no one returned my call. I love Roboform and have been using it for over ** years now. Please help SOON.

GetHuman2607810 did not yet indicate what Roboform should do to make this right.

How GetHuman2607810 fixed the problem
First, login to Roboform on the web at www.roboform.com On the bottom right (probably under the Roboform bar) you will see the CHAT button. Try using it to explain your problem to RoboForm. If that fails, here is the email address for corporate to beg for help as I did. Then a technician called me and within minutes my cell number was changed. *****@***.com Again, try CHAT first. i would have but could not find it on the website. The technician told me it was probably under the RoboForm bar that went across the bottom of my screen.
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Roboform

Customer service issue
Reported by GetHuman2607810
Mar 27th, 2019 - 2 years ago
Fixed
GetHuman2607810 shared how to fix
Seen by 4 customers so far
Similar issue to 192 others
0 customers following this
Items needed
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Timeline

GetHuman2607810 started working on this issue
Mar 27th, 2019 9:04pm
GetHuman2607810 confirmed the issue is fixed. Hooray!
Apr 1st, 2019 1:56pm

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