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Roamans.com Customer FAQ

Top Answers & How-to Guides

What is Roamans.com's Phone Number?

The question we are asked most often is about how to talk to Roamans.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the Roamans.com loyalty rewards program?

The Roamans.com loyalty rewards program is a membership program designed to offer exclusive benefits and rewards to regular customers....
Ask any question you have about Roamans.com customer service, get an answer now.

Recent Roamans.com Customer Questions

How to change mailing address for catalogues

You can change your mailing address for Roaman's catalogues by logging into your online account. Visit Roamans.com and sign in to your account. Once logged in, access 'Account Information' from the drop-down menu. From there, you should be able to update your mailing address in the 'Address Book' section. Click 'Save' to finalize any changes you made. Please keep in mind that it may take a few weeks for your changes to be reflected in the mailings.
Asked Mar 14, 2024 10:22 PM

Does Roamans deduct original shipping and handling from your return?

Yes, Roamans does deduct the original shipping and handling costs from your return. This cost won't be refunded when you return an item. You will only receive a refund for the item's purchase price. Please keep this in mind when making returns.
Asked Mar 4, 2024 3:46 PM

Help me with my Roamans.com customer service issue

Order Tracking

How do I track my order?

To track your order on Roamans.com, simply log into your account and navigate to the "Order Status" section. Here, you can view the...

About Roamans.com

What is Roamans.com?

Roamans.com is an online fashion retailer offering trendy and stylish clothing exclusively for plus-size women. Our mission is to empower...

Products Offered

What types of products does Roamans.com offer?

Roamans.com offers a wide variety of women's apparel and accessories to cater to the fashion needs of plus-size women. Our extensive...

Return Policy

What is Roamans.com's return policy?

Roamans.com has a customer-friendly return policy. If you are not completely satisfied with your purchase, you can return any item...

Order Modification

Can I cancel or modify my order after it has been placed?

Once an order has been placed on Roamans.com, it cannot be modified or canceled online. Roamans.com strives to process and ship orders...

Payment Methods

What payment methods does Roamans.com accept?

Roamans.com offers various payment methods for your convenience. You can make purchases using major credit cards such as Visa, MasterCard,...

International Shipping

Does Roamans.com offer international shipping?

Yes, Roamans.com offers international shipping to select countries. Customers from outside the United States can place orders and have...

Loyalty Rewards Program

What is the Roamans.com loyalty rewards program?

The Roamans.com loyalty rewards program is a membership program designed to offer exclusive benefits and rewards to regular customers....
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