I am disappointed with my ring doorbell pro, I have a chime pro and still have an issue...

GetHuman-miguelcv's customer service issue with Ring Doorbells from December 2018

26 views | 263 similar | 0 following
Help with my Ring Doorbells issue
First: share to improve GetHuman-miguelcv's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-miguelcv's next move: call Ring Doorbells.
The best way to get your problem resolved is to tap the button below to start calling Ring Doorbells. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-miguelcv may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-miguelcv's own words
I am disappointed with my ring doorbell pro, I have a chime pro and still have an issue with a big delay of video. I have tried a WIFI extension and did not see any improvement. My internet service is good, the voltage for the door bell is very good. The wifi is Rssi-**. The voltage for the chime pro is very good. The wifi is Rssi **. *Today I had an individual ring my doorbell, there was a big delay on the video and the opportunity to talk to the individual was not available for at least * to five minutes. By that time the individual was gone. The bottom line is that the commercials of the ring doorbell is very deceiving and I am not going to recommend the ring door bell. *It seems like after a door ring, it takes a couple of minutes to see who it is.

GetHuman-miguelcv did not yet indicate what Ring Doorbells should do to make this right.

How GetHuman-miguelcv fixed the problem

We are waiting for GetHuman-miguelcv to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Ring Doorbells's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Ring Doorbells issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-miguelcv fixes it.
This email address isn't valid

Ring Doorbells

Customer service issue
Reported by GetHuman-miguelcv
Dec 28th, 2018 - 4 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 263 others
0 customers following this


GetHuman-miguelcv started working on this issue
Dec 28th, 2018 3:00am

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies