I bought a new Rheem system one year ago my AC went out Sunday morning I called the ins...

GetHuman-kyklimso's Complaint issue with Rheem Heating & Cooling from October 2019

Help with my Rheem Heating & Cooling issue
First: share to improve GetHuman-kyklimso's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-kyklimso may need:
Name on account, Account number, Billing address, Phone number, and Last 4 digits of SSN
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-kyklimso's own words
I bought a new Rheem system one year ago my AC went out Sunday morning I called the installer they said they could not come out till Monday it was **** in a house with a **-year-old woman they told me it would be first thing in the morning Monday they didn’t show up till two or * o’clock in the afternoon what I’m upset about is the AC unit is less than two years old they warrantee the part but would not warrantee the labor. I was quoted a labor price of $*** I did not have that much money I was negotiated with for $***. I told him the only money that I could get my hands on was $***.What upsets me the most is a unit less than two years old just cost me $*** out of pocket I don’t believe this should’ve ever happened!This is a faulty TXV valve which is a supplier air came from the factory the man said they’ve had troubles with them for a while. I would like Someone to call me to see if we can do something about the situation I do not mind paying for the Freon that they had to put back into the system but this is unacceptable for a less than two-year-old brand new unit installed someone please contact me soon

GetHuman-kyklimso did not yet indicate what Rheem Heating & Cooling should do to make this right.

How GetHuman-kyklimso fixed the problem

We are waiting for GetHuman-kyklimso to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Rheem Heating & Cooling's attention and get better help faster. Tap below to get started.
Having Rheem Heating & Cooling issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Rheem Heating & Cooling

Complaint issue
Reported by GetHuman-kyklimso
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 883 others
0 customers following this

Timeline

GetHuman-kyklimso started working on this issue
Oct 29th, 2019 1:13pm

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies