My Rheem hot water heater is less than a year old** and it's filling up with rust why...

GetHuman3322361's customer service issue with Rheem Heating & Cooling from July 2019

Help with my Rheem Heating & Cooling issue
The issue in GetHuman3322361's own words
Clean out the rust. An why is it rusty in less than a year old ... My Rheem hot water heater is less than a year old** and it's filling up with rust why? My cold water is clear my hot water is Rusty.

GetHuman3322361 did not yet indicate what Rheem Heating & Cooling should do to make this right.

How GetHuman3322361 fixed the problem
I turned power off at the breaker for the hot water tank. Hooked garden hose to the drain valve located at the bottom of the tank. Shut water supply off to tank. Open relief valve on top an center of hot water heater. Then opened valve that is hooked to hose. Ran hose to street. Let the tank drain completely out. Then turned water supply back on, close relief valve an flushed tank out for maybe **mins or so until water turned to clean water. After that I closed the valve, disconnected hose an fill tank full. Turned breaker back on . Ran all house faucets until air was passed out of the lines.
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Rheem Heating & Cooling

Rheem electric hot water heater
Customer service issue
Reported by GetHuman3322361
Jul 27th, 2019 - 2 years ago
GetHuman3322361 shared how to fix
Seen by 15 customers so far
Similar issue to 760 others
0 customers following this
Items needed
Name on account
Account number
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Phone number
Last 4 digits of SSN


GetHuman3322361 started working on this issue
Jul 27th, 2019 7:14pm
GetHuman3322361 confirmed the issue is fixed. Hooray!
Jul 28th, 2019 8:50pm

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