Having issues with getting condensor fan to run on outdoor unit on startup it try’s the...

GetHuman-gatermec's customer service issue with Rheem Heating & Cooling from August 2018

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The issue in GetHuman-gatermec's own words
Having issues with getting condensor fan to run on outdoor unit on startup it try’s them stops on spins slow not even one revolution. Originally I had no output from board on black wire so hook direct to voltage and fan work even variable speed worked so ordered board . Replaced board now but in time it took customer had several locked out issues always on same high head code but every time fan ran while cool till house satisfied. This morning changed board and fan will not run just this half low speed revolution. I had good hot condensor and sensor ohms like *.*** kilo ohm board run cap wire to motor had * uf measured and *** volt measured between black at board output to each blue and white and yellow leaks off connector it’s ***v rated motor but assuming it’s variable motor and not running my guess motor is shot and what caused board failure would you agree or any know help would be appreciated ***-***-**** Chris gates gatermechanical
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Rheem Heating & Cooling

Customer service issue
Reported by GetHuman-gatermec
Aug 11th, 2018 - 8 mons ago
I have an issue with Rheem Heating & Cooling too
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GetHuman-gatermec started working on this issue
Aug 11th, 2018 2:37pm
GetHuman-gatermec shared this issue with others over email
Aug 11th, 2018 2:37pm