My bank returned my payment to you

GetHuman750047's customer service issue with Reliant Energy from June 2018

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The issue in GetHuman750047's own words
The problem: My bank returned my payment to you
GetHuman750047 did not yet indicate what Reliant Energy should do to make this right.
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Reliant Energy

Customer service issue
Reported by GetHuman750047
Jun 4th, 2018 - 5 mons ago
I have an issue with Reliant Energy too
Not resolved
Seen by 1 customer so far
Similar issue to 382 others
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Timeline
GetHuman750047 started working on this issue
Jun 4th 9:29pm