I purchased the Unlimited Regal Pass on Black Friday to get the $** discount. *My card...
GetHuman-flaura's customer service issue with Regal Cinemas from December 2019
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The issue in GetHuman-flaura's own words
I purchased the Unlimited Regal Pass on Black Friday to get the $** discount. *My card was never charged because they thought it was a fraudulent charge. I told them it was not, and contacted Regal Customer Service right away. *I just received an email today saying that my email never was received (it was the email listed in my message on my Regal App). **Can you please help me purchase this with the discount like I originally tried to do? I need *, please. **Thank you!
GetHuman-flaura did not yet indicate what Regal Cinemas should do to make this right.
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How GetHuman-flaura fixed the problem
I called and waited for a live person. She was very nice and told me she would approve of the discount if I ordered today.
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