Good day i have a problem with my redmi *Axiaomi. It keep saying no service with my sim...

GetHuman2459073's customer service issue with Redmi from March 2019

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The issue in GetHuman2459073's own words
Good day i have a problem with my redmi *Axiaomi. It keep saying no service with my simcard. But there is nothing wrong wit my sim. Anf when i want to make a call it says turn off aeroplane mode. Abd radio off. When i have to verify my sim it says insificiant funds. But i have money on my sim. But it picks up wi fi. Anf can go on internet when my phone is on wifi. I have done the sim test and so on and it works. I have read that on xda someone had the same peoblem and she said it was i qcn file that is missing. ****Please please can you help me ****Chantel coetzee
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Redmi

Customer service issue
Reported by GetHuman2459073
Mar 12th, 2019 - 5 mons ago
I have an issue with Redmi too
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Seen by 4 customers so far
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GetHuman2459073 started working on this issue
Mar 12th 6:13am
GetHuman2459073 indicated the issue is not fixed yet.
Mar 13th 7:10am