Account * ********** * Name on Account: Mr. Richard Fernandez*Magazine: Reader's Dige...

GetHuman-jawsatob's Update Account Info issue with Reader's Digest from January 2020

Help with my Reader's Digest issue
Top Tip from another customer
The only way to update account information is to log in and go to the settings feature or personal info on your account.
The issue in GetHuman-jawsatob's own words
Account * ********** * Name on Account: Mr. Richard Fernandez*Magazine: Reader's Digest**Received expiration notice *******. RD cashed my check ***** on ******* for $**.** electronic transfer. Have been online for *** hour trying to access account including resetting password without success. I am not a computer genius but this is ridiculous that I cannot access my account. ** It should read paid in full thru ****. Please fix this.**Thank you,**Richard Fernandez

GetHuman-jawsatob did not yet indicate what Reader's Digest should do to make this right.

How GetHuman-jawsatob fixed the problem
I finally asked Google for the phone number and resolved the issue within five minutes. I waited two hours two days in a row for a call back using the internet without success. My suggestion: make the phone call.
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Reader's Digest

Update Account Info issue
Reported by GetHuman-jawsatob
Jan 18th, 2020 - 9 months ago
Fixed
GetHuman-jawsatob shared how to fix
Seen by 12 customers so far
Similar issue to 815 others
0 customers following this
Items needed
Account name
Service/Delivery Address
Account phone
Account email

Timeline

GetHuman-jawsatob started working on this issue
Jan 18th 9:28pm
GetHuman-jawsatob indicated the issue is not fixed yet.
Jan 19th 9:48pm
GetHuman-jawsatob indicated the issue is not fixed yet.
Jan 19th 9:49pm
GetHuman-jawsatob indicated the issue is not fixed yet.
Jan 19th 9:53pm
GetHuman-jawsatob confirmed the issue is fixed. Hooray!
Jan 22nd 12:28am
GetHuman-jawsatob confirmed the issue is fixed. Hooray!
Jan 22nd 12:28am

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