I received a notice that you could not charge my credit card, so I went on line to ente...

GetHuman-qsenior's customer service issue with Reader's Digest from April 2019

Help with my Reader's Digest issue
The issue in GetHuman-qsenior's own words
Register my Credit Card on the RD site, since RD notified me that they could not charge my renewal to the credit card that they had. ... I received a notice that you could not charge my credit card, so I went on line to enter my credit card on your site. The site responded that I could not update my card, so???
The site had a response that it could not update a credit card.
Allow me to register my credit card.
I have been a customer for many years.
I have returned the payment portion of the bill that I received, with my credit card information included in the proper place to pay for my subscription renewal.
How GetHuman-qsenior fixed the problem
I gave up and sent the bill back with my Credit Card information.
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Reader's Digest

Readers' Digest
Customer service issue
Reported by GetHuman-qsenior
Apr 9th, 2019 - 2 years ago
Fixed
GetHuman-qsenior shared how to fix
Seen by 11 customers so far
Similar issue to 1244 others
0 customers following this
Items needed
Account name
Service/Delivery Address
Account phone
Account email

Timeline

GetHuman-qsenior started working on this issue
Apr 9th, 2019 7:25pm
GetHuman-qsenior indicated the issue is not fixed yet.
Apr 10th, 2019 12:34am
GetHuman-qsenior indicated the issue is not fixed yet.
Apr 10th, 2019 12:41am
GetHuman-qsenior indicated the issue is not fixed yet.
Apr 10th, 2019 10:23pm
GetHuman-qsenior confirmed the issue is fixed. Hooray!
Apr 12th, 2019 7:51pm

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