I have been on hold with your *** number for * &*** hours. Makes me feel dumb to even...

GetHuman923655's customer service issue with RailEurope.com from July 2018

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The issue in GetHuman923655's own words
I want information on where my Britrail tickets can be used and If i can reserve seats with them ... I have been on hold with your *** number for * &*** hours. Makes me feel dumb to even think about that. But that is how desperate my need for information on tickets and train information. We(my family * of us) were told that rail passes were really great and we bought * for Britrail Consecutive Saver Pass. We will travel from **** to the Orkney Islands. We see very limited seating on these trains and your passes are not acceptable on these trains. I am trying to confirm that this is the case..but there is no way of getting in touch with you."
I want information on where my Britrail tickets can be used and If i can reserve seats with them
I want information on where my Britrail tickets can be used and If i can reserve seats with them
I want information on where my Britrail tickets can be used and If i can reserve seats with them
I have an issue with RailEurope.com too
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RailEurope.com

I want information on where my Britrail tickets can be used and If i can reserve seats with them
Customer service issue
Reported by GetHuman923655
Jul 27th, 2018 - 10 mons ago
I have an issue with RailEurope.com too
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Seen by 15 customers so far
Similar issue to 6 others
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Timeline
GetHuman923655 started working on this issue
Jul 27th, 2018 8:27pm
GetHuman923655 indicated the issue is not fixed yet.
Jul 31st, 2018 11:29am
GetHuman923655 indicated the issue is not fixed yet.
Jul 31st, 2018 11:30am
GetHuman923655 indicated the issue is not fixed yet.
Jul 31st, 2018 11:31am
GetHuman923655 indicated the issue is not fixed yet.
Jul 31st, 2018 11:31am
GetHuman923655 indicated the issue is not fixed yet.
Jul 31st, 2018 11:31am