booked an entire trip to four countries, with planes, trains, and cars.....one of my tr...

GetHuman-lhdreyfu's customer service issue with RailEurope.com from July 2018

Help with my RailEurope.com issue
The issue in GetHuman-lhdreyfu's own words
booked an entire trip to four countries, with planes, trains, and cars.....one of my train tickets mistakenly dated october **, not october **. need to change. ******** is booking number.**booked and paid. travel from perpignan to madrid first class.**lorin dreyfuss**** *** **********@***.com
GetHuman-lhdreyfu did not yet indicate what RailEurope.com should do to make this right.
I have an issue with RailEurope.com too
How GetHuman-lhdreyfu fixed the problem
I called. Waited forever on hold. I wrote texts. No response. I wrote emails, and finally got a response. At the end, their customer service manager agreed to send me a full refund on a ticket with the wrong date. Very grateful for her efforts. I haven't received the refund yet, but hope to, soon. I already rebooked the train for the correct date.
Please help with my RailEurope.com issue
Do you have a customer issue as well?
We can help you get RailEurope.com's attention and get better help faster. Tap below to get started.
Having RailEurope.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

RailEurope.com

Customer service issue
Reported by GetHuman-lhdreyfu
Jul 18th, 2018 - a yr ago
I have an issue with RailEurope.com too
Fixed
GetHuman-lhdreyfu shared how to fix
Seen by 8 customers so far
Similar issue to 95 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-lhdreyfu started working on this issue
Jul 18th, 2018 9:25pm
GetHuman-lhdreyfu shared this issue with friends on Facebook
Jul 18th, 2018 9:26pm
GetHuman-lhdreyfu confirmed the issue is fixed. Hooray!
Jul 21st, 2018 10:45pm