Good afternoon,*I received a confirmation email and booking number for our trip from Pa...

GetHuman-julieari's customer service issue with Rail Europe from March 2019

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Good afternoon,*I received a confirmation email and booking number for our trip from Paris EST to Epernay (* round-trip tickets) with a pdf link to our tickets to print out. Booking number on the email reads: ********. However, both tickets (outbound and inbound) only have one of the passenger's names on it (Lynn Ritchie). Both tickets do say "* passengers" however, shouldn't I have received * other tickets with my name (Julie Trauger) on it? Please let me know why this may be. Thank you for your time.**Here are the links to the pdf tickets I was sent:*https:**ws.tnpr-secutix.com*tnpr*gen*****RTX*j*r-**********-wl*iet*W.pdf*https:**ws.tnpr-secutix.com*tnpr*gen*****RTX*j*r-**********-wUb*gCH*.pdfGood afternoon,*I received a confirmation email and booking number for our trip from Paris EST to Epernay (* round-trip tickets) with a pdf link to our tickets to print out. Booking number on the email reads: ********. However, both tickets (outbound and inbound) only have one of the passenger's names on it (Lynn Ritchie). Both tickets do say "* passengers" however, shouldn't I have received * other tickets with my name (Julie Trauger) on it? Please let me know why this may be. Thank you for your time.**Here are the links to the pdf tickets I was sent:*https:**ws.tnpr-secutix.com*tnpr*gen*****RTX*j*r-**********-wl*iet*W.pdf*https:**ws.tnpr-secutix.com*tnpr*gen*****RTX*j*r-**********-wUb*gCH*.pdf
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Rail Europe

Customer service issue
Reported by GetHuman-julieari
Mar 29th, 2019 - 6 mons ago
I have an issue with Rail Europe too
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Seen by 8 customers so far
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-julieari started working on this issue
Mar 29th 3:09pm
GetHuman-julieari indicated the issue is not fixed yet.
Mar 30th 3:38pm
GetHuman-julieari indicated the issue is not fixed yet.
Apr 1st 2:10pm