After putting all my details and buying tickets it kicked me out of web site - **th Apr...

GetHuman-hawkley's customer service issue with Rail Europe from April 2018

Help with my Rail Europe issue
The issue in GetHuman-hawkley's own words
**th April I booked train tickets from London to La Rochelle *July return ** July ... After putting all my details and buying tickets it kicked me out of web site
The money has left my account and I have no confirmation number or email.
To call or email me the tickets or refund
I have an issue with Rail Europe too
How GetHuman-hawkley fixed the problem
After messaging through this website I have been contacted. I just have to wait * business days before the money will be released back to me as the booking was unsuccessful. I will wait before re booking. Thanks for help.
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Rail Europe

Rail Europe international tickets
Customer service issue
Reported by GetHuman-hawkley
Apr 20th, 2018 - 8 mons ago
I have an issue with Rail Europe too
Fixed
GetHuman-hawkley shared how to fix
Seen by 6 customers so far
Similar issue to 248 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-hawkley started working on this issue
Apr 20th 11:08pm
GetHuman-hawkley confirmed the issue is fixed. Hooray!
Apr 21st 12:09am
GetHuman-hawkley confirmed the issue is fixed. Hooray!
Apr 21st 12:46am