My app says I have no points and no coupons. This is incorrect as I've had the app for...

GetHuman816110's customer service issue with RaceTrac from June 2018

Help with my RaceTrac issue
The issue in GetHuman816110's own words
My app says I have no points and no coupons. This is incorrect as I've had the app for over a year. I'd gotten to the second level. I texted last week about this and have had no response.
GetHuman816110 did not yet indicate what RaceTrac should do to make this right.
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RaceTrac

Customer service issue
Reported by GetHuman816110
Jun 24th, 2018 - 4 mons ago
I have an issue with RaceTrac too
Fixed
Seen by 11 customers so far
Similar issue to 10 others
0 customers following this
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Timeline
GetHuman816110 started working on this issue
Jun 24th 6:32pm
GetHuman816110 indicated the issue is not fixed yet.
Jun 26th 10:23am
GetHuman816110 indicated the issue is not fixed yet.
Jun 26th 10:23am
GetHuman816110 indicated the issue is not fixed yet.
Jun 27th 12:30pm