My app says I have no points and no coupons. This is incorrect as I've had the app for...

GetHuman816110's customer service issue with RaceTrac from June 2018

Help with my RaceTrac issue
My app says I have no points and no coupons. This is incorrect as I've had the app for over a year. I'd gotten to the second level. I texted last week about this and have had no response.
I trust that RaceTrac will make this right and come up with a resolution that is fair.
Help with my RaceTrac issue
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RaceTrac

Customer service issue
Reported by GetHuman816110
Jun 24th, 2018 - 2 mons ago
I have an issue with RaceTrac too
Fixed
Seen by 10 customers so far
Similar issue to 10 others
0 customers following this
Items needed
Where was the item purchased
Order number (if applicable)
Billing address
Timeline
GetHuman816110 started working on this issue
Jun 24th 6:32pm
GetHuman816110 indicated the issue is not fixed yet.
Jun 26th 10:23am
GetHuman816110 indicated the issue is not fixed yet.
Jun 26th 10:23am
GetHuman816110 indicated the issue is not fixed yet.
Jun 27th 12:30pm