I uploaded a decal onto Roblox and they falsely banned me for a week because they say i...

GetHuman5741803's customer service issue with ROBLOX from February 2021

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The issue in GetHuman5741803's own words
I uploaded a decal onto Roblox and they falsely banned me for a week because they say it was inappropriate. I have sent an appeal twice within the last few day starting on Friday, which was the day I got banned. I sent another appeal on Monday because they didn't respond to the email I sent them regarding the appeal. I still haven't received a response from either email I sent. I assume Roblox is either not receiving my emails or choosing not to respond to them. This is a problem for me because according to the terms of service, the decal I uploaded is suitable for Roblox. However I got a * day ban without any explanation other than it was inappropriate for Roblox. I then send an appeal a few minutes later and don't get a response when I email them for * days. Then I send another appeal and email them again on Monday. It is currently Wednesday and still haven't gotten a response from Roblox on why the decal was inappropriate and why I got a * day ban over it.

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Customer service issue
Reported by GetHuman5741803
Feb 10th, 2021 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 37729 others
0 customers following this
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GetHuman5741803 started working on this issue
Feb 10th, 2021 11:44pm

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