My name is Jasmine, I write to you please to Request a refund for unauthorized purchase...
GetHuman4879061's Refund a Charge issue with ROBLOX from May 2020
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The issue in GetHuman4879061's own words
My name is Jasmine, I write to you please to Request a refund for unauthorized purchases on my credit card. On ****-**-** my * year old son, played roblox on his ipad while homeschooling because of covid-**. I was unaware that he was playing roblox and clocked up $****.** AUD on in app purchases. I did not know until Apple Store emailed the purchases the next day. He has had his ipad taken from him. I believe there is still *,*** robux on the account, but won't be allowed to play for sometime. The user name is yeetmaster****. I've contacted the Apple store with very little help. I appreciate that I've received roughly $*** AUD refunded. I'm requesting the whole amount as i can't afford these purchases for a single mother of * children. It's broken me financially. Here's just * of the *** purchase ORDER ID MLTLB*K*YD and DOCUMENT NO. ************ *I sincerely hope that please my request for a refund is granted please. I desperately wait for your response. ** Jasmine
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