I bought robux from my sisters phone to my account, it was *** robux which costed...

GetHuman4393709's Missing Robux issue with ROBLOX from February 2020

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The issue in GetHuman4393709's own words
I bought robux from my sisters phone to my account, it was *** robux which costed **.** dollars and as she purchased it I check on my account to see if it was added and to my surprise it wasn’t. My sister checked her bank account to see if the transaction went through and it did. We tried reporting this but all we got was a customer service number and we’ve been waiting to see if this was a bug and it was in reality given out but it Wasn’t it. I deleted the app (I’m on mobile) to see if it was a sort of glitch and it was there but it still isn’t, I went on forums and saw that i should wait ** hours to see if the robux was put into my account, since then it had past ** hours and I still did not get my purchase.this is my second time reporting this but with more detail

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ROBLOX

Missing Robux issue
Reported by GetHuman4393709
Feb 25th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 26036 others
0 customers following this

Timeline

GetHuman4393709 started working on this issue
Feb 25th, 2020 1:23am
GetHuman4393709 indicated the issue is not fixed yet.
Feb 26th, 2020 6:48am
GetHuman4393709 indicated the issue is not fixed yet.
Feb 26th, 2020 6:49am