My friend, ImAweird*POTATO*** and I and another friend were all playing Roblox together...

GetHuman4389351's Hacked Account issue with ROBLOX from February 2020

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Before contacting them, items GetHuman4389351 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4389351's own words
My friend, ImAweird*POTATO*** and I and another friend were all playing Roblox together. When all the sudden, ImAweird*POTATO*** got a popup on her screen saying,"Account launched on another device" we were all confused and my friend got logged out and tried logging back in but wasn't working. The person who hacked my friends account was going onto her recent games she has played. Me and my other friend decide to join the hacked account and the hacker was on Welcome to Bloxburg. Me and my other friend lie about my hacked friend's identification. The hacker replies with saying she was not my friends fake identity. The hacker says,"I'm a hacker I'm not your friend'' and her fake identification. I leave immediately while my other friend was asking the hacker questions. Questions like,"Why are you hacking our friend?'' or like,"why are u hacking, why are you deleting our friends things?" My friend asked who it was and we were thinking it was somebody we knew. After the hacker was done deleting her things, the hacker left. If you would help us we all would be so thankful. Thank you. Hacked account is ImAweird*POTATO***.

GetHuman4389351 did not yet indicate what ROBLOX should do to make this right.

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ROBLOX

Hacked Account issue
Reported by GetHuman4389351
Feb 23rd, 2020 - 8 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 26025 others
0 customers following this

Timeline

GetHuman4389351 started working on this issue
Feb 23rd 8:38pm

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