I made my account * or * years ago before I had a phone or my own email so when I was s...
GetHuman-abbiecla's Account Access issue with ROBLOX from December 2019
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Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-abbiecla's own words
I made my account * or * years ago before I had a phone or my own email so when I was setting it up I didn’t put in a phone number or email. This is a huge problem because I have no idea what the password is and I have a new iPad and I want to have the same account on my new one cause I don’t wanna loose all my progress. So is there any change you can please help me change my password? It would mean the world for me.
GetHuman-abbiecla did not yet indicate what ROBLOX should do to make this right.
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GetHuman-abbiecla indicated the issue is not fixed yet.
Dec 15th, 2019 10:28am
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