Dear Sir*Madam, someone has hacked into my daughters Roblox accountN I have spent a lot...

GetHuman2761400's Account Access issue with ROBLOX from April 2019

33 views | 38390 similar | 0 following
Help with my ROBLOX issue
First: share to improve GetHuman2761400's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2761400's next move: call ROBLOX.
The best way to get your problem resolved is to tap the button below to start calling ROBLOX. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman2761400 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2761400's own words
Dear Sir*Madam, someone has hacked into my daughters Roblox accountN I have spent a lot of money buying ROBUX gift cards, may daughter has emailed and you have given her a link to a new paasword which she has tried to use and ita keeps saying error, pls can you sort this out. She has also lost **,*** Robux and all her houses and she canr play bloxberg and she has now lost all her friends. **Despite several attempts tp co tacr you to get this situation rectified, you have not so far done this effectively, yoy have absorbed her money and have left her no way of continuing to play on your platform without paying more. I regard this as a complete scam on young children and would like you to rectify this position, otherwise I will have to resort to social media*national press and consumer organisations to shine a spotlight on your antics.**I look forward to hearing from you. Please give me a new account with the below whixh my daughter has lost:**The new account that you need to give the robux to is XxLowi*YTxX

GetHuman2761400 did not yet indicate what ROBLOX should do to make this right.

How GetHuman2761400 fixed the problem

We are waiting for GetHuman2761400 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ROBLOX customer problems.
How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
Do you have a customer issue as well?
We can help you get ROBLOX's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having ROBLOX issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2761400 fixes it.
This email address isn't valid

ROBLOX

Account Access issue
Reported by GetHuman2761400
Apr 17th, 2019 - 2 years ago
Not resolved
Seen by 33 customers so far
Similar issue to 38390 others
0 customers following this

Timeline

GetHuman2761400 started working on this issue
Apr 17th, 2019 10:24am

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies