Dear Sir*Madam, someone has hacked into my daughters Roblox accountN I have spent a lot...

GetHuman2761400's Account Access issue with ROBLOX from April 2019

33 views | 38390 similar | 0 following
Help with my ROBLOX issue
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Before contacting them, items GetHuman2761400 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2761400's own words
Dear Sir*Madam, someone has hacked into my daughters Roblox accountN I have spent a lot of money buying ROBUX gift cards, may daughter has emailed and you have given her a link to a new paasword which she has tried to use and ita keeps saying error, pls can you sort this out. She has also lost **,*** Robux and all her houses and she canr play bloxberg and she has now lost all her friends. **Despite several attempts tp co tacr you to get this situation rectified, you have not so far done this effectively, yoy have absorbed her money and have left her no way of continuing to play on your platform without paying more. I regard this as a complete scam on young children and would like you to rectify this position, otherwise I will have to resort to social media*national press and consumer organisations to shine a spotlight on your antics.**I look forward to hearing from you. Please give me a new account with the below whixh my daughter has lost:**The new account that you need to give the robux to is XxLowi*YTxX

GetHuman2761400 did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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Account Access issue
Reported by GetHuman2761400
Apr 17th, 2019 - 2 years ago
Not resolved
Seen by 33 customers so far
Similar issue to 38390 others
0 customers following this


GetHuman2761400 started working on this issue
Apr 17th, 2019 10:24am

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