Hello, the item that I'm having an issue with is RCA (RS*****) *-Disc CD Stereo Audio S...

GetHuman4227845's Technical Support issue with RCA / Thomson Electronics from January 2020

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The issue in GetHuman4227845's own words
Hello, the item that I'm having an issue with is RCA (RS*****) *-Disc CD Stereo Audio Shelf System. The problem is the disc tray or possibly something within the device. When a CD is put into the slots on the tray, it seems not to be able to read the disc, it pauses at the disc for a moment, then goes to the next disc. I've spoke with Amazon and they had me hold the power button down for ** seconds and that didn't help. If someone could help with this issue, it would be greatly appreciated. Thank you.

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RCA / Thomson Electronics

Technical Support issue
Reported by GetHuman4227845
Jan 9th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 877 others
0 customers following this

Timeline

GetHuman4227845 started working on this issue
Jan 9th, 2020 7:54pm
GetHuman4227845 indicated the issue is not fixed yet.
Jan 10th, 2020 12:13am
GetHuman4227845 indicated the issue is not fixed yet.
Jan 10th, 2020 8:11pm
GetHuman4227845 indicated the issue is not fixed yet.
Jan 14th, 2020 1:13pm
GetHuman4227845 confirmed the issue is fixed. Hooray!
Jan 14th, 2020 1:13pm
GetHuman4227845 indicated the issue is not fixed yet.
Jan 14th, 2020 1:24pm

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