I paid for an RCA home theater projector at Walmart. When I opened the box it containe...

GetHuman1961232's customer service issue with RCA / Thomson Electronics from January 2019

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The issue in GetHuman1961232's own words
I paid for an RCA home theater projector at Walmart. When I opened the box it contained a projector but didn’t say RCA on it nor is it the right projector shown on the box. I went to try and return this item where I got the projector and they said it’s not the correct projector as well and would not let me return or swap it out for another one. Please advise how I can get this issue resolved for either getting my money back or return for the projector.*Thank you
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RCA / Thomson Electronics

Customer service issue
Reported by GetHuman1961232
Jan 14th, 2019 - 9 mons ago
I have an issue with RCA / Thomson Electronics too
Not resolved
Seen by 2 customers so far
Similar issue to 839 others
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Timeline
GetHuman1961232 started working on this issue
Jan 14th 2:34pm