My modem is very old and my internet speed is too slow.

GetHuman-jcchery's customer service issue with Qwest from June 2018

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The problem I ran into: My modem is very old and my internet speed is too slow.
I trust that Qwest will make this right and come up with a resolution that is fair.
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Qwest

Customer service issue
Reported by GetHuman-jcchery
Jun 1st, 2018 - 3 mons ago
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Timeline
GetHuman-jcchery started working on this issue
Jun 1st 6:51pm
GetHuman-jcchery indicated the issue is not fixed yet.
Jun 1st 7:52pm
GetHuman-jcchery confirmed the issue is fixed. Hooray!
Jun 4th 12:22pm