My daughter has entered into contract to purchase a home in Pacific Palisades for...

GetHuman859287's customer service issue with Quicken Loans from July 2018

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My daughter has entered into contract to purchase a home in Pacific Palisades for $*,***,***. The lender she has been working with, BBVA Compass Bank, led her to believe they could do an **% loan. She has proceeded in good faith and has deposited $*,***,*** cash into their bank. They now are saying they will only be able to do an $***,*** loan. They are acting in "bad faith" and I'm now trying to find a lender that will do an **% loan on the home she is purchasing. Any comments you might have would be appreciated. Thank you.......William Freeman ***k@PROTONMAIL.COM****-***-****
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Quicken Loans

Customer service issue
Reported by GetHuman859287
Jul 7th, 2018 - 3 mons ago
I have an issue with Quicken Loans too
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Seen by 2 customers so far
Similar issue to 33 others
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Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman859287 started working on this issue
Jul 7th 11:54pm
GetHuman859287 confirmed the issue is fixed. Hooray!
Jul 8th 2:05pm