Dear customer support, *My name is Mary. Currently I work in Glow Concept company. I am...

GetHuman3368037's customer service issue with QuickBooks from August 2019

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The issue in GetHuman3368037's own words
Dear customer support, *My name is Mary. Currently I work in Glow Concept company. I am writing to ask you about Payment receipt messages receivced by our founder Nathan Newman.**We would like to kindly ask you to cancele it and refund the money that was charged since we don't want any account to be renewed at this time. We might call them back in the future but now we want it canceled and refunded.*We haven’t had a “Intuit QuickBooks Payroll Annual “ subscription in more than * years. So we don’t know why you would charge us for this . We also have never heard of a PAP Enterprise software and don’t want it yet. *-----*Here are the details that could help you:**Name*Surname: Nathan Newman**Emails: *****@***.com* *****@***.com* *****@***.com**Phone number used ***-***-*******. Amount of money billed: $***.** (Payment date: Jul **, ****)**. Amount of money billed: $**.** (Payment date: Jun **, *****)**. Amount of money billed: $***.****Please, let us know when we can have it cancelled and the money refunded.*Best Regards, Mary

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Customer service issue
Reported by GetHuman3368037
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 1539 others
0 customers following this


GetHuman3368037 started working on this issue
Aug 4th, 2019 8:53pm
GetHuman3368037 indicated the issue is not fixed yet.
Aug 10th, 2019 6:39pm

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